Shipping policy

Digital Delivery Policy

Instant Access At Child Do Tales, all of our stories are provided as digital downloads. Upon successful completion of your purchase, you will receive an email containing a secure link to download your purchased title(s).

Delivery Timeframe Digital files are available for download immediately after payment confirmation. In most cases, this happens within seconds. If you do not receive your download link within an hour, please check your spam or junk folder.

Accessing Your Files

• Email Delivery: Use the link provided in your order confirmation email.

• Account Access: If you created an account during checkout, you can log in to your profile at any time to view your order history and re-download your files.

Technical Support If you encounter any issues downloading your files or if a link appears to be broken, please contact our support team at support@childdotales.com with your order number. We will ensure you receive your content as quickly as possible.

Returns and Refunds Due to the nature of digital products, all sales are final once the download link has been accessed. However, if you experience a technical error or are unable to open the file, please reach out to us so we can assist you with a replacement or troubleshooting.